Attention: This virtual product can not be sold separately and will be excluded from shipping cost calculation. Any more questions please feel free to contact us.
Enjoy Return/Exchange Policy for 180 days.
1. List of Shipping Countries / Regions
2. Shipment processing time
All orders are processed within 1-3 business days.
Q: How will I know my order has shipped?
A: We make your reborn doll after you ordered to make sure every detail. The painting time takes normally 1-3 business days. Then we will ship it. Once it has shipped, we will send you an email. Sorry for the long wait, but your doll will worth the waiting. The shipping time is usually about 5-7 business days. The delivery company is usually FedEx, Yun Express, or DHL, you could track the number when your baby doll has arrived in your country.
2. Shipping rates and delivery estimates
*One Week Local Delivery is only available for selected items of our shop because it depends on the actual inventory stock of our products based on USA Local Warehouses. Or you could directly check our Fast Delivery page: https://www.rsgdolls.com/collections/fast-delivery Most Items will be shipped from USA, the delivery time takes only 3-7 business days! Hope you could understand some of the products are selling very fast. ACT NOW to get your baby doll from RSG DOLLS as soon as possible! More Infos you could contact us via our customer service email:[email protected]. We are glad to help you with RSG Promise!
1. Our promise
We promise to never stop believing in the unlimited potential in all girls. We’re dedicated to creating products, services, and experiences that help boost confidence, ignite creativity, and fuel connections. It’s our job to remind the world—and all girls—just how strong, brilliant, and brave they can be.
2. Our guarantee
We hope that you and your girl love your purchase from RSG Dolls. If for any reason you don’t, we'll try to find a way to make it right with an exchange, merchandise credit, or refund for purchases within the last year. Be assured we'll do our very best to take care of you.
3. Our Service
VIP Service +$ 2.99
When you choose the option "VIP Service +$ 2.99", then you get VIP Service from us! We will make your order priority!
4. TRACK YOUR ORDER
Once the order is placed, our system will send you an email with the order details.
Click here to track your order, please enter Tracking Number in the following input box and click Track. The online update of logistics information may be delayed for 1-2 days, please wait patiently.
Attention:If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.
If you have any questions, please feel free to contact us via [email protected].